If I’m not connected wifi, I get a message that I’m not online. However, For some reason, I can only use the internet when I’m connected via wifi. I updated it to the latest software version, and now it’s stopped the rebooting and other random issues that I was having.
It was having issues, rebooted randomly, and at times would reboot to the update menu. J5 Mobile Data Not Working After Software Update Backup your phone data then do a factory reset.Make sure that your phone has he correct APN settings.Find out what app this is and uninstall it. if the issue does not occur in this mode then it could be caused by an app you downloaded. Check if the issue occurs when the phone is started in Safe Mode.Make sure that you are getting an LTE signal on your phone.If you are still within your data allowance and the issue persists then proceed with the troubleshooting steps listed below. If you have exceeded your monthly data allowance then some carriers will throttle your data connection making the speed slower which results in problems with sending or receiving large data files. Solution: The first thing that you will need to do in this case is to check your mobile data subscription. What should I do in this case? Thank you! I restarted my phone many times but the problem persists. It seems like i have 4G signal buy it doesn’t work. Related Problem: Hi I have a Samsung J5 which has problems when I’m using data mobile. If you would like to browse the previous parts in this series then check out this link. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given. This is a free service we are offering with no strings attached.
We will be more than happy to assist you with any concern that you may have with your device.
If you own a Samsung Galaxy J5 or any other Android device for that matter then feel free to contact us using this form. In this latest installment of our troubleshooting series we will tackle the Galaxy J5 mobile data not working issue and other related problems. Although this is a solid performing phone there are instances when certain issues can occur which we will be addressing today.
The phone uses the Exynos 7870 chipset which when combined with 2GB of RAM allows the device to run apps smoothly. This model is a mid range smartphone that sports a 5.2 inch Super AMOLED display on an aluminum unibody. Welcome to another installment of our troubleshooting series where we aim to help our readers who own the #Samsung #Galaxy #J5 fix the issues that they are experiencing with their phone.